Introduction to Action Learning
Discover how Action Learning can revolutionize the way your team tackles complex problems while simultaneously developing critical leadership skills.
This immersive introduction gives you hands-on experience with the World Institute for Action Learning (WIAL)'s proven methodology: a powerful approach used by organizations worldwide to achieve breakthrough problem-solving and accelerate leadership development.
This 4-hour introduction is your gateway to:
A proven methodology used by Fortune 500 companies worldwide
Pathways to advanced certification and community as an WIAL Action Learning Coach
ICF Continuing Coach Education Units (4.00 CCEU: 3.00 CC, 1.00 RD)
🖥️_Live Online
🤝_Face to Face
🏢_Corporate Training
Dates & Time
(Seats are going FAST. Sign Up NOW!)
May 9, 2026 (Sat)
🕗 9:00am-1:00pm BST | 4:00am-8:00am ET | 4:00pm-8:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
May 12, 2026 (Tue)
🕗 1:00pm-5:00pm BST | 8:00am-12:00pm ET | 8:00pm-12:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
Stay tuned for more sessions!
🕗 To be confirmed
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
April 23, 2026 (Thu)
FULL!
🕗 9:00am-1:00pm BST | 4:00am-8:00am ET | 4:00pm-8:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
March 5, 2026 (Thu)
FULL!
🕗 1:00pm-5:00pm BST | 8:00am-12:00pm ET | 9:00pm-1:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
March 20, 2026 (Fri)
FULL!
🕗 1:00pm-5:00pm BST | 9:00am-1:00pm ET | 9:00pm-1:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
March 26, 2026 (Thu)
FULL!
🕗 9:00am-1:00pm BST | 5:00am-9:00am ET | 5:00pm-9:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
April 17, 2026 (Fri)
FULL!
🕗 1:00pm-5:00pm BST | 8:00am-12:00pm ET | 8:00pm-12:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
Dates & Time
(Seats are going FAST. Sign Up NOW!)
March 19, 2026 (Thu)
🕗 1:00pm-5:00pm GMT | 9:00am-1:00pm ET | 9:00pm-1:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
May 9, 2026 (Sat)
🕗 9:00am-1:00pm GMT | 4:00am-8:00am ET | 4:00pm-8:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
May 12, 2026 (Tue)
🕗 1:00pm-5:00pm GMT | 8:00am-12:00pm ET | 8:00pm-12:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
April 23, 2026 (Thu)
FULL!
🕗 9:00am-1:00pm GMT | 4:00am-8:00am ET | 4:00pm-8:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
Stay tuned for more sessions!
🕗 To be confirmed
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
March 5, 2026 (Thu)
FULL!
🕗 1:00pm-5:00pm GMT | 8:00am-12:00pm ET | 9:00pm-1:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
March 26, 2026 (Thu)
FULL!
🕗 9:00am-1:00pm GMT | 5:00am-9:00am ET | 5:00pm-9:00pm HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
April 17, 2026 (Fri)
FULL!
🕗 1:00pm-5:00pm GMT | 8:00am-12:00pm ET | 8:00pm-12:00am HKT
🏆 max. 8 participants
🖥️ Live Online (Zoom)
🗣️ English
Who is this for?
This course is perfect for:
Leaders and managers seeking innovative problem-solving approaches
HR and L&D professionals seeking to enhance leadership development programs
Coaches and consultants expanding their toolkit with Action Learning and team coaching
Team leaders facing complex, ambiguous challenges
Individuals interested in becoming a Certified Action Learning Coach (CALC)
No pre-requisites. Familiarity with coaching helpful but not necessary. Come with an open mind and willingness to participate actively.
Why this course?
In today's rapidly changing business environment, organizations face complex challenges that don't have straightforward answers.
Action Learning is ideal when:
The pathway to solution is unknown or uncertain
Project goals are ambiguous or unclear
You need to develop leadership competencies while solving real problems
Traditional brainstorming and task facilitation aren't delivering results
What is Action Learning?
Action Learning is a dynamic process where small teams work on real, urgent problems, take action, and learn while doing so.
Unlike traditional problem-solving methods, Action Learning uniquely balances two equally important goals: finding innovative solutions to pressing challenges AND developing individuals, teams, and organizational capabilities.
About WIAL
The World Institute for Action Learning (WIAL) is a global nonprofit organization founded in 2005 by Dr. Michael Marquardt.
In 1995, Marquardt met Reg Revans, widely recognized as the father of Action Learning. Their dialogue led to the development of the WIAL model, which, after years of research and refinement, was formalized into the six components and two ground rules that define WIAL Action Learning today.
Trusted by Global Brands
Organizations worldwide trust and apply the Action Learning methodology advanced by the World Institute for Action Learning.
What you'll experience:
Participate in Live Practice
Experience complete Action Learning team coaching practice sessions
See the methodology in action with real problems
Understand the dynamics of effective questioning and reflection
Learn the Core Framework
Relate the 6 essential components to Action Learning practice
Apply the two ground rules that create breakthrough teamwork and leadership development
Explore the 7-stage Action Learning process
Gain Practical Knowledge
Discover when and how to use Action Learning in an organization
Understand the difference between two types of Action Learning programs: Single-Problem (SPAL) and Multiple-Problem (MPAL)
Learn implementation strategies for consultants and internal practitioners
What you will go through:
Part 1: Understanding Action Learning
What is Action Learning and how does it work?
The 6 components and 2 ground rules
Benefits at individual, group, and organizational levels
When to use Action Learning vs. other methodologies
Part 2: Experiencing Action Learning
Live practice sessions with volunteer problem presenters
Active participation as team members
Observation of coach interventions and learning opportunities
Practice with powerful questioning and reflective listening
Part 3: Application & Implementation
How to introduce Action Learning in your organization
Single-problem vs. multiple-problem programs
Using Action Learning as a consultant
Part 4: Reflection & What's Next
Key learnings and reflections
Resources and pathways to advanced certification
Further learning and support
Dorothy Tsui, Director & Founder
My practice is built on one belief: development only sticks when it happens through real work, with real people, on challenges that actually matter.
I am a WIAL Master Action Learning Coach and an ICF PCC/ACTC credentialed coach with 20+ years of experience in leadership and organizational development, rooted in business management and operations.
What I bring into every program is what I apply with clients every day. Not theory. Not simulation. The actual practice of helping teams think more clearly, question more deeply, and move forward on what the business needs most.
Experience:
Results-driven. People-powered. My background is in management and operations across retail, hospitality, and business consulting before I built a specialized practice in leadership development. I approach leadership capability as a business imperative, not a people program.
20+ years specialized practice in leadership development, talent management, and organizational capability. Global experience coaching executives and leaders, and developing practitioners across industries and sectors worldwide.
15+ years certified practice in team coaching methodology. Master-level certification, one of a small number worldwide certified at this level. Former Director of Certification, World Institute for Action Learning (2015 to 2019).
Served clients:
Global corporations, government agencies, NGOs, and educational institutions across finance, retail, hospitality, technology, and manufacturing. Clients include HSBC, CBRE, SWIFT, Disney, MSD, HP, Heineken, Hyatt, Chanel, Burberry, World Vision, Oxfam, and more.
Credentials:
Master Action Learning Coach (MALC), World Institute for Action Learning (WIAL)
Professional Certified Coach (PCC) & Advanced Certification in Team Coaching (ACTC), International Coaching Federation (ICF)
Certified Professional in Talent Development (CPTD), Association for Talent Development (ATD)
Project Management Professional (PMP), Project Management Institute (PMI)
Prosci Certified Change Practitioner
Certified in Strengths Profile, Gallup CliftonStrengths, and MBTI
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